Coming Soon

AISupportThatActuallyWorks

An AI assistant that answers customer questions from your knowledge base, 24/7. Need human help? Customers raise a ticket and your team takes over.

tickify.com.br/acme/chat
J

I'm having trouble connecting my Stripe integration. The webhook keeps failing with a 401 error.

Tickify AI

The 401 error means your webhook secret is invalid. Here's how to fix it:

  1. Go to Settings > Integrations > Stripe
  2. Regenerate the webhook signing secret
  3. Update STRIPE_WEBHOOK_SECRET in your env
Answered from Knowledge Base
Why Tickify?

Stop firefighting. Start scaling.

Traditional support tools weren't built for the AI era. Tickify is.

The old way

support@acme.com3 days ago
Re: Re: Re: Can't reset my password
Hi again, I still haven't heard back about...
Ticket
Status
Assigned
Age
#1024
Open
???
5d
#1025
Open
???
3d
#1026
Open
—
2d
47 unresolved tickets

The Tickify way

AI Chat — Live
3 conversations active
S
How do I reset my password?Answered
M
What are your pricing plans?Answered
J
I need a refund for order #512Ticket raised

1 ticket for your team

Refund request — assigned to billing

How It Works

Up and running in minutes

Three steps to transform your customer support with AI.

01

Connect Your Knowledge Base

Upload docs, FAQs, and articles. We index everything so your AI has the answers it needs.

tickify.com.br/acme/dashboard/knowledge

Drop files or click to upload

getting-started.md
api-reference.md
billing-faq.md
85%
02

Train Your AI

Choose the tone, review sample responses, and fine-tune until it sounds like your team.

tickify.com.br/acme/dashboard/settings
Professional
Friendly
Casual

Articles indexed

24

Training status

Ready

Sample response

“You can reset your password from Settings > Security > Change Password. Need more help? I can create a ticket for our team.”

03

Go Live

Embed the chat widget on your site with one line of code. Customers get instant answers from your knowledge base.

acme.com
Acme Support
Hi! How can I help you today?
Embed code

<script src="tickify.com.br/widget.js" data-workspace="acme" />

Features

Everything you need to deliver world-class support

Powerful tools that work together seamlessly, powered by AI.

AI Chat Assistant

An AI chatbot that answers customer questions using your knowledge base articles, 24/7. When customers need more help, they can raise a ticket for your team.

  • Answers from your Knowledge Center
  • Customers can raise tickets anytime
  • Seamless handoff to human support
tickify.com.br/acme/chat
M

How do I upgrade to the Pro plan?

Tickify AI

To upgrade to Pro:

  1. Go to Settings > Billing
  2. Click “Change Plan”
  3. Select Pro and confirm
98% confidence

Ticket Management

When customers need human help, they raise a ticket. Tickets are automatically routed to the right team based on type and priority.

  • Automatic routing by ticket type
  • Priority and status tracking
  • Kanban, list, and timeline views
tickify.com.br/acme/dashboard/tickets
Open2
#1032

Login issue on mobile

#1033

API rate limit question

In Progress1
#1030

Billing discrepancy

Resolved2
#1028

Password reset

#1029

Feature request: SSO

Knowledge Base

Build a beautiful, searchable knowledge center. Articles power your AI and help customers self-serve.

  • Rich text editor with collections
  • AI references articles to answer questions
  • Public-facing with custom branding
tickify.com.br/acme/knowledge-center

Collections

Getting Started
Billing
API Docs
Integrations
B
I
U
H1
H2
Published

Analytics & CSAT

Track satisfaction scores, response times, ticket volumes, and team performance in real-time.

  • CSAT score tracking
  • AI vs. ticket volume metrics
  • Team performance insights
tickify.com.br/acme/dashboard/analytics

CSAT Score

4.8

Avg. Response

<2min

Conversations per day

1,247

Conversations

89%

Answered by AI

11%

Tickets raised

You ask, we answer

Everything you need to know about Tickify.

Join the Teams Already on the Waitlist

Lock in early-bird pricing. Free during beta. No credit card required.

We respect your inbox. Unsubscribe anytime.